MICROSOFT
DYNAMICS 365

Microsoft Dynamics 365 is a modern cloud solution that efficiently and practically connects all the functionality of a comprehensive information system (ERP) with Customer Relationship Management (CRM). In addition, it works perfectly with Office 365 (Excel, Skype, Outlook …) and enriches companies with digital intelligence tools (PowerBI, Azure Machine Learning, etc.). Microsoft Dynamics 365 is a scalable solution, which means you can start using just some of its features and add more to it.

COMPLEX

This solution is capable of covering and simplifying almost all internal business processes

FLEXIBLE

The system can grow in the growth rate of your company. You pay only for what you really use.

IN CLOUD

Gives you freedom. It also works on tablets and smartphones.

ORGANIZED

It’s easy to make it known thanks to the familiar Microsoft software design.

GLOBAL

It works with almost all languages and currencies. Unifies reports.

SIMPLY

It is compatible not only with Microsoft software (Office 365, SharePoint, NAV …) but also with third-party solutions.

FUNCTIONALITIES

SALE

REVIEWS

REVIEWS

Equip your merchants with analyzes and automated evaluation of potential customers. You can help them decide better and more quickly about their next business move.

COOPERATION

COOPERATION

Create and edit business documents together with your colleagues at once in real time and right in Dynamics 365 (thanks to OneNote integration). In the same way, you can create and share, for example, recordings from meetings, business meetings, etc.

CUSTOMER MANAGEMENT

CUSTOMER MANAGEMENT

Allow merchants to focus on the right contacts and the right potential customers. Dynamics 365 provides not only an overview of the current stage of the business process, but also provides an overview of historical activities and business information needed to influence sales success.

PERFORMANCE GROWTH

PERFORMANCE GROWTH

With the system, you can easily identify and clearly track your business and team goals. You have available automatically generated charts and spreadsheets to help you uncover reserves and promote healthy competition.

CUSTOMER SERVICE

COMMUNICATION

COMMUNICATION

Your customers‘ satisfaction will increase if you give your employees a unified platform that allows them to communicate consistently across multiple channels. Personalized customer information will increase engagement and improve your relationship with your company.

ACCESS TO INFORMATION

ACCESS TO INFORMATION

With Microsoft Dynamics 365, you can create a self-service portal for your customers along with a set of all the facts they need. This will allow your customers to find answers to their questions separately. You can also set up a discussion portal that will be linked to your customer support department.

UNIFIED INTERFACE

UNIFIED INTERFACE

In Dynamics 365, you manage all interactions with customers in a uniformly-looking environment – both on computers and on mobile devices. Your employees will quickly get used to a clear environment and increase their performance.

DIGITAL INTELIGENCE

DIGITAL INTELIGENCE

With analytics tools in Microsoft Dynamics 365, you get interactive reports and visualized data to help you identify current trends and anticipate new opportunities.

PROCESSES

PRODUCTION

PRODUCTION

Do you want to simplify production management, speed up the introduction of new products, and be more flexible when delivering alternative products? Microsoft Dynamics 365 will help you streamline processes linking distribution, customer service, sales and marketing.

RETAIL

RETAIL

Improve customer satisfaction, simplify all processes from purchase to sales, and streamline promotion with Dynamics 365. Your retailers and customers will get the tools they can take instantly – on social networks, on the web, in stores, and wherever you meet customers.

FINANCE

FINANCE

S Dynamics 365 snadněji získáte potřebné finanční přehledy, dokážete rychleji růst a snižovat své zadlužení. Toto řešení vám totiž poskytuje aktuální finanční reporty a kritické informace, které potřebujete při rozhodování se o dalších strategických krocích vašeho podnikání.

PROJECTS

PROJECTS

Microsoft Dynamics 365 works in the cloud, making it easier to transform your business digitally, reducing the cost of IT management, while allowing you to expand your IT infrastructure at your own pace.

STORAGE

STORAGE

By automating storage processes, you reduce costs, improve the readiness and delivery of goods, and qualitative and quantitative control. With the flexibility that Microsoft Dynamics 365 delivers, you can quickly change storage processes and adapt to new needs.

TRANSPORT

TRANSPORT

Manufacturing, distribution and trading companies are able to harmonize the global shipping planning of their products with the Dynamics 365 and to get a perfect overview of it.

POS SYSTEM

POS SYSTEM

With Dynamics 365, you will get a comprehensive system for managing your traffic, enabling your employees to instantly verify the availability of the goods and the necessary capabilities to do business.

E-COMMERCE

E-COMMERCE

Integrate your online business with social networking opportunities – launch effective marketing activities and engage your customers even more.

FINANCE

PRICES, INVOICES, PAYMENTS

PRICES, INVOICES, PAYMENTS

Set up your sales parameters, create and edit professional invoices directly in Outlook. Automate payment processes, easily identify overdue invoices.

SUPPLY

SUPPLY

Adjust your inventory dynamically as needed. Automate the ordering process. Prepare for the future with features that predict future developments. And that will improve your supply management.

REPORTS

REPORTS

Allow your managers to look into analyzes that provide an overview of the current and future status of the processes. Intelligent and clear reports will help you get a comprehensive picture of financial management.

PROJECTS

SALE SOLUTIONS

SALE SOLUTIONS

Link your developers with merchants and make them more practical and convenient to collaborate on designing. Put your developers in the hands of an app that gives them access to automated business services and social information.

PLANNING

PLANNING

Plan conveniently and quickly with preset templates to help you estimate resources and capabilities.

SOURCES

SOURCES

Microsoft Dynamics 365 helps you assign consultants to projects by their availability, capabilities, and interests. This optimizes the use of your resources in project, customer and service.

MOBILITY

MOBILITY

Take advantage of simple mobile apps for iOS, Android, and Windows. Your employees can choose projects, update their skills, manage schedules, time and spending through applications.

BILLING

BILLING

Project managers will find all the costs in one place where they can check, adjust, and validate them. They can generate, approve, and send invoices through the email and the web. This Dynamics 365 application also ensures compliance with your financial system.

MARKETING

CUSTOMER PROFILE

CUSTOMER PROFILE

Manage a unified customer profile that serves all marketing activities across multiple channels.

PERSONALIZATION

PERSONALIZATION

Create and send personalized and contextual marketing information with Microsoft Dynamics 365 with Adobe Marketing Cloud

RETURN

RETURN

Dynamics 365 simplifies the coordination of marketing campaigns and allows you to monitor your ROI.

Contact us:

Do you have questions? Do not hesitate to contact us via email at info@wbisolution.com

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